Use Amazon with Automation
This article refers to features that are currently rolling out. To find out when these features will be live on your site, keep an eye on our release notes or the Atlassian Community.
The Amazon integration with Automation is only available to Jira Service Management Cloud customers on Premium or Enterprise plans. Find out how to upgrade your plan.
You can connect your Amazon account with your project to automate the process of managing the code delivery process.
To use these actions, you need to connect the Amazon app to Atlassian Automation. For most of the automation actions, you’ll get a connection setup message when you select them. Once the connection is established, you can automate actions and set up triggers based on Amazon events.
Before you begin
To manage project automations, you must have the appropriate project permissions:
Company-managed projects: You’ll need the Administer projects and Browse projects permissions for your project. Learn more about permissions for company-managed projects
Team-managed projects: You’ll need Administrator access for your project. Learn more about permissions for team-managed projects
To manage global automations, you’ll need the Administer Jira permission. Learn more about global permissions in Jira Cloud.
Actions
Amazon CloudWatch
Create composite alarm in Amazon CloudWatch
You can use this action to create a new composite alarm in Amazon CloudWatch. Composite alarms let you combine multiple alarms and trigger actions based on complex rules.
Enter the following fields or select using smart values:
Alarm description: Enter a description for the composite alarm to help identify its purpose.
Alarm rule: Enter the rule expression to evaluate the alarm state.
Alarm name: Enter a unique name for the composite alarm.
Alarm actions: Enter Amazon Resource Names (ARNs) for actions to run when the alarm triggers, separated by commas.
Delete composite alarms in Amazon CloudWatch
You can use this action to delete one or more composite alarms from Amazon CloudWatch. This helps you remove alarms that are no longer needed.
Enter the following fields or select using smart values:
Alarm names: Enter the names of the alarms to delete, separated by commas.
Look up alarms in Amazon CloudWatch
You can use this action to get details for alarms in Amazon CloudWatch. Filter alarms by type, name, state, or action.
Enter the following fields or select using smart values:
Alarm types: Enter alarm types to filter, separated by commas.
Alarm names: Enter alarm names to look up, separated by commas.
Alarm name prefix: Enter a prefix to match alarm names.
State value: Enter the alarm state to filter (OK, ALARM, INSUFFICIENT_DATA).
Action prefix: Enter a prefix to filter by alarm action.
Max records: Enter the maximum number of alarms to retrieve.
Set alarm action in Amazon CloudWatch
You can use this action to enable or disable actions for specified alarms in Amazon CloudWatch.
Enter the following fields or select using smart values:
Alarm names: Enter the names of alarms, separated by commas.
Type: Enter “Enable” or “Disable” to set the action type.
List anomaly detectors in Amazon CloudWatch
You can use this action to list anomaly detectors in Amazon CloudWatch. Anomaly detectors help you identify unusual patterns in your metrics.
Enter the following fields or select using smart values:
Anomaly detector types: Enter types to list, separated by commas.
Metric name: Enter the metric name.
Metric namespace: Enter the metric namespace.
Max results: Enter the maximum number of results to return.
Set alarm state in Amazon CloudWatch
You can use this action to set the state of an alarm in Amazon CloudWatch. This is useful for testing or manual overrides.
Enter the following fields or select using smart values:
Alarm name: Enter the name of the alarm.
State reason: Enter the reason for setting this state.
State value: Enter the state value (OK, ALARM, INSUFFICIENT_DATA).
State reason data: Enter additional reason data in JSON format.
Look up metric data in Amazon CloudWatch
You can use this action to get metric data from Amazon CloudWatch. Retrieve time-series data for your metrics using flexible queries.
Enter the following fields or select using smart values:
Start time: Enter the earliest time for data (inclusive).
End time: Enter the latest time for data (exclusive).
Metric data queries: Enter metric queries (up to 500).
Query ID: Enter a unique name for this query.
Metric stat: Enter metric details, statistics, period, and units.
Metric: Enter metric name, namespace, and dimensions.
Metric namespace: Enter the metric namespace.
Metric name: Enter the metric name.
Stat: Enter the statistic to return.
Period: Enter the granularity in seconds.
Max datapoints: Enter the maximum number of data points.
Scan by: Enter the order for data points (TimestampDescending, TimestampAscending).
Amazon Connect
Create contact flow in Amazon Connect
You can use this action to create a new contact flow in Amazon Connect. Contact flows define how customer interactions are handled in your contact center.
Enter the following fields or select using smart values:
Instance ID: Enter the Amazon Connect instance ID.
Contact flow content: Enter the contact flow content in JSON format.
Description: Enter a description for the contact flow.
Name: Enter a name for the contact flow.
Status: Enter the status (PUBLISHED or SAVED).
Type: Enter the contact flow type (for example, CONTACT_FLOW or CUSTOMER_QUEUE).
Get contact flow details from Amazon Connect
You can use this action to get details for a specific contact flow in Amazon Connect.
Enter the following fields or select using smart values:
Instance ID: Enter the Amazon Connect instance ID.
Contact flow ID: Enter the contact flow ID.
Delete contact flow in Amazon Connect
You can use this action to delete a contact flow from Amazon Connect.
Enter the following fields or select using smart values:
Instance ID: Enter the Amazon Connect instance ID.
Contact flow ID: Enter the contact flow ID.
Look up contact flows in Amazon Connect
You can use this action to get a list of contact flows in Amazon Connect. Filter by contact flow type if needed.
Enter the following fields or select using smart values:
Instance ID: Enter the Amazon Connect instance ID.
Contact flow types: Enter contact flow types to filter, separated by commas.
Update contact flow content in Amazon Connect
You can use this action to update the content of a contact flow in Amazon Connect.
Enter the following fields or select using smart values:
Instance ID: Enter the Amazon Connect instance ID.
Contact flow ID: Enter the contact flow ID.
Contact flow content: Enter the updated contact flow content in JSON format.
Create instance in Amazon Connect
You can use this action to create a new Amazon Connect instance for your contact center.
Enter the following fields or select using smart values:
Identity management type: Enter the identity management type (SAML, CONNECT_MANAGED, or EXISTING_DIRECTORY).
Inbound call enabled: Select if inbound calls are enabled.
Instance alias: Enter a name for the instance.
Outbound call enabled: Select if outbound calls are enabled.
Delete instance in Amazon Connect
You can use this action to delete an Amazon Connect instance.
Enter the following fields or select using smart values:
Instance ID: Enter the Amazon Connect instance ID.
Get instance details from Amazon Connect
You can use this action to get details for a specific Amazon Connect instance.
Enter the following fields or select using smart values:
Instance ID: Enter the Amazon Connect instance ID.
Look up instances in Amazon Connect
You can use this action to get a list of Amazon Connect instances.
Enter the following fields or select using smart values:
Max results: Enter the maximum number of results per page.
Look up queues in Amazon Connect
You can use this action to get a list of queues in Amazon Connect.
Enter the following fields or select using smart values:
Instance ID: Enter the Amazon Connect instance ID.
Max results: Enter the maximum number of results per page.
Queue type: Enter the queue type (STANDARD or AGENT).
Look up security profiles in Amazon Connect
You can use this action to get security profiles for an Amazon Connect instance.
Enter the following fields or select using smart values:
Instance ID: Enter the Amazon Connect instance ID.
Max results: Enter the maximum number of results per page.
Look up prompts in Amazon Connect
You can use this action to get prompts for an Amazon Connect instance.
Enter the following fields or select using smart values:
Instance ID: Enter the Amazon Connect instance ID.
Max results: Enter the maximum number of results per page.
List users in Amazon Connect
You can use this action to list users for an Amazon Connect instance.
Enter the following fields or select using smart values:
Instance ID: Enter the Amazon Connect instance ID.
Max results: Enter the maximum number of results per page.
Get user from Amazon Connect
You can use this action to get details for a specific user in Amazon Connect.
Enter the following fields or select using smart values:
Instance ID: Enter the Amazon Connect instance ID.
User ID: Enter the user ID.
List rules in Amazon Connect
You can use this action to list rules for an Amazon Connect instance.
Enter the following fields or select using smart values:
Instance ID: Enter the Amazon Connect instance ID.
Event source name: Enter the event source name.
Public status: Enter the publish status of the rule.
Get rule from Amazon Connect
You can use this action to get details for a specific rule in Amazon Connect.
Enter the following fields or select using smart values:
Instance ID: Enter the Amazon Connect instance ID.
Rule ID: Enter the rule ID.
List agent status in Amazon Connect
You can use this action to list agent statuses for an Amazon Connect instance.
Enter the following fields or select using smart values:
Instance ID: Enter the Amazon Connect instance ID.
Agent status type: Enter the agent status type.
Max results: Enter the maximum number of results per page.
Get agent status from Amazon Connect
You can use this action to get details for a specific agent status in Amazon Connect.
Enter the following fields or select using smart values:
Instance ID: Enter the Amazon Connect instance ID.
Agent status ID: Enter the agent status ID.
Amazon EC2
Copy image in Amazon EC2
You can use this action to copy an Amazon Machine Image (AMI) to another region.
Enter the following fields or select using smart values:
Name: Enter a name for the new AMI.
Source image ID: Enter the ID of the AMI to copy.
Source region: Enter the region containing the source AMI.
Destination availability zone: Enter the destination availability zone.
Create image in Amazon EC2
You can use this action to create a new AMI from an existing instance.
Enter the following fields or select using smart values:
Instance ID: Enter the ID of the instance to create the image from.
Name: Enter a name for the new image.
Snapshot location: Enter the Amazon S3 bucket location for the snapshot.
List images in Amazon EC2
You can use this action to retrieve a list of AMIs in Amazon EC2.
Enter the following fields or select using smart values:
Image architecture: Enter the image architecture (for example, x86_64 or arm64).
Platform: Enter the platform (for example, windows).
Image ID: Enter the image ID.
Is public: Select if the image is public.
List instances in Amazon EC2
You can use this action to get a list of EC2 instances.
Enter the following fields or select using smart values:
Image architecture: Enter the instance architecture.
Platform: Enter the platform.
Image ID: Enter the image ID.
Is public: Select if the instance is public.
Instance ID: Enter the instance ID.
Run instances in Amazon EC2
You can use this action to launch one or more new EC2 instances. Specify the AMI, instance type, and count.
Enter the following fields or select using smart values:
Image ID: Enter the AMI ID to use for the new instances.
Instance type: Enter the instance type (for example, t2.micro).
Max count: Enter the maximum number of instances to launch.
Min count: Enter the minimum number of instances to launch.
Subnet ID: Enter the subnet ID for the instances.
Reboot instances in Amazon EC2
You can use this action to reboot one or more EC2 instances.
Enter the following fields or select using smart values:
Instance IDs: Enter the IDs of the instances to reboot, separated by commas.
Start instances in Amazon EC2
You can use this action to start one or more stopped EC2 instances.
Enter the following fields or select using smart values:
Instance IDs: Enter the IDs of the instances to start, separated by commas.
Stop instances in Amazon EC2
You can use this action to stop one or more running EC2 instances.
Enter the following fields or select using smart values:
Instance IDs: Enter the IDs of the instances to stop, separated by commas.
Terminate instances in Amazon EC2
You can use this action to terminate one or more EC2 instances.
Enter the following fields or select using smart values:
Instance IDs: Enter the IDs of the instances to terminate, separated by commas.
Enable monitoring for instances in Amazon EC2
You can use this action to enable detailed monitoring for one or more EC2 instances.
Enter the following fields or select using smart values:
Instance IDs: Enter the IDs of the instances to enable monitoring for, separated by commas.
Get availability zones in Amazon EC2
You can use this action to get information about availability zones. Filter by ID, name, or type.
Enter the following fields or select using smart values:
Zone ID: Enter the ID of the availability zone.
Zone name: Enter the name of the availability zone.
Zone type: Enter the type of zone (for example, availability-zone).
List regions in Amazon EC2
You can use this action to get a list of AWS regions.
Enter the following fields or select using smart values:
All regions: Select to include all regions.
Region name: Enter the name of the region.
List tags in Amazon EC2
You can use this action to get tags for EC2 resources. Filter by key, resource ID, or value.
Enter the following fields or select using smart values:
Key: Enter the tag key.
Resource ID: Enter the resource ID.
Value: Enter the tag value.
List key pairs in Amazon EC2
You can use this action to get a list of key pairs. Filter by name or ID.
Enter the following fields or select using smart values:
Key name: Enter the name of the key pair.
Key pair ID: Enter the ID of the key pair.
Include public key: Select to include public key material.
Amazon RDS
List account attributes in Amazon RDS
You can use this action to get AWS account attributes for Amazon RDS.
No fields required for this action.
List certificates in Amazon RDS
You can use this action to list certificates in Amazon RDS.
Enter the following fields or select using smart values:
Certificate identifier: Enter the certificate identifier to filter results.
List DB engine versions in Amazon RDS
You can use this action to list available database engine versions in Amazon RDS.
Enter the following fields or select using smart values:
Engine: Enter the database engine (for example, aurora or mysql).
Engine version: Enter the engine version.
DB parameter group family: Enter the parameter group family.
Default only: Select to show only default versions.
Include all: Select to include unavailable engine versions.
List DB instances in Amazon RDS
You can use this action to get a list of DB instances in Amazon RDS.
Enter the following fields or select using smart values:
DB instance identifier: Enter the DB instance identifier to filter results.
Reboot DB instance in Amazon RDS
You can use this action to reboot a DB instance in Amazon RDS.
Enter the following fields or select using smart values:
DB instance identifier: Enter the DB instance identifier.
Force failover: Select to force a Multi-AZ failover.
Start DB instance in Amazon RDS
You can use this action to start a stopped DB instance in Amazon RDS.
Enter the following fields or select using smart values:
DB instance identifier: Enter the DB instance identifier.
Stop DB instance in Amazon RDS
You can use this action to stop a running DB instance in Amazon RDS.
Enter the following fields or select using smart values:
DB instance identifier: Enter the DB instance identifier.
DB snapshot identifier: Enter the snapshot identifier to create a snapshot before stopping.
Create DB snapshot in Amazon RDS
You can use this action to create a snapshot of a DB instance in Amazon RDS.
Enter the following fields or select using smart values:
DB instance identifier: Enter the DB instance identifier.
DB snapshot identifier: Enter a name for the DB snapshot.
Delete DB snapshot in Amazon RDS
You can use this action to delete a DB snapshot in Amazon RDS.
Enter the following fields or select using smart values:
DB snapshot identifier: Enter the identifier for the DB snapshot to delete.
List DB snapshots in Amazon RDS
You can use this action to list DB snapshots in Amazon RDS.
Enter the following fields or select using smart values:
DB instance identifier: Enter the DB instance identifier to filter results.
DB snapshot identifier: Enter a specific DB snapshot identifier.
Snapshot type: Enter the snapshot type (automated, manual, shared, public, awsbackup).
Include shared: Select to include shared manual snapshots.
Include public: Select to include public manual snapshots.
List DB log files in Amazon RDS
You can use this action to list log files for a DB instance in Amazon RDS.
Enter the following fields or select using smart values:
DB instance identifier: Enter the DB instance identifier.
Filename contains: Enter a string to filter log file names.
File size: Enter a minimum file size to filter results.
List tags for RDS resource in Amazon RDS
You can use this action to list tags for an Amazon RDS resource.
Enter the following fields or select using smart values:
Resource name: Enter the Amazon Resource Name (ARN) of the RDS resource.
Amazon S3
List buckets in Amazon S3
You can use this action to list all S3 buckets in your AWS account.
Enter the following fields or select using smart values:
Max buckets: Enter the maximum number of buckets to return.
Prefix: Enter a prefix to filter bucket names.
Copy object in Amazon S3
You can use this action to copy an object from one location to another in Amazon S3.
Enter the following fields or select using smart values:
Bucket name: Enter the name of the destination bucket.
Source key: Enter the key of the source object.
Destination key: Enter the key for the new object.
Metadata directive: Enter COPY to keep source metadata, or REPLACE to provide new metadata.
Storage class: Enter the storage class for the object (for example, “STANDARD” or “GLACIER”).
Version ID: Enter the version ID of the source object.
Delete object in Amazon S3
You can use this action to delete an object from a bucket in Amazon S3.
Enter the following fields or select using smart values:
Bucket name: Enter the name of the bucket.
Object key: Enter the key of the object to delete.
Version ID: Enter the version ID if deleting a specific version.
MFA: Enter MFA details if required.
Bypass governance retention: Select to bypass governance retention if needed.
Look up objects by bucket in Amazon S3
You can use this action to list objects in a specific S3 bucket.
Enter the following fields or select using smart values:
Bucket name: Enter the name of the bucket.
Prefix: Enter a prefix to filter object keys.
Max keys: Enter the maximum number of keys to return.
Get bucket ACL from Amazon S3
You can use this action to get the access control list (ACL) for a specific S3 bucket.
Enter the following fields or select using smart values:
Bucket name: Enter the name of the bucket.
Get object ACL from Amazon S3
You can use this action to get the ACL for a specific object in Amazon S3.
Enter the following fields or select using smart values:
Bucket name: Enter the name of the bucket.
Object key: Enter the key of the object.
Version ID: Enter the version ID if needed.
Get object tagging from Amazon S3
You can use this action to get tags for a specific object in Amazon S3.
Enter the following fields or select using smart values:
Bucket name: Enter the name of the bucket.
Object key: Enter the key of the object.
Version ID: Enter the version ID if needed.
Expected bucket owner: Enter the AWS account ID of the expected bucket owner.
Get bucket tagging from Amazon S3
You can use this action to get tags for a specific S3 bucket.
Enter the following fields or select using smart values:
Bucket name: Enter the name of the bucket.
Expected bucket owner: Enter the AWS account ID of the expected bucket owner.
Put bucket policy in Amazon S3
You can use this action to add or update a bucket policy in Amazon S3. Specify permissions and resources.
Enter the following fields or select using smart values:
Bucket name: Enter the name of the bucket.
Principal: Enter the AWS account, user, role, or service.
Effect: Enter Allow or Deny.
Action: Enter the S3 actions the policy applies to.
Resource: Enter the S3 resources the policy applies to.
Expected bucket owner: Enter the AWS account ID of the expected bucket owner.
Amazon SQS
Delete message in Amazon SQS
You can use this action to delete a message from a queue in Amazon SQS.
Enter the following fields or select using smart values:
Queue URL: Enter the URL of the queue.
Receipt handle: Enter the receipt handle of the message to delete.
Receive message from Amazon SQS
You can use this action to retrieve one or more messages from a queue in Amazon SQS.
Enter the following fields or select using smart values:
Queue URL: Enter the URL of the queue.
Attribute names: Enter attribute names to retrieve, separated by commas.
Message attribute names: Enter message attribute names to retrieve, separated by commas.
Max number of messages: Enter the maximum number of messages to retrieve.
Visibility timeout: Enter the visibility timeout in seconds.
Wait time seconds: Enter the wait time in seconds.
Send messages to Amazon SQS
You can use this action to send a message to a queue in Amazon SQS.
Enter the following fields or select using smart values:
Queue URL: Enter the URL of the queue.
Message body: Enter the content of the message.
Delay seconds: Enter the delay in seconds before the message is available.
Message deduplication ID: Enter a deduplication token (FIFO queues only).
Message group ID: Enter the message group ID (FIFO queues only).
Create FIFO queue in Amazon SQS
You can use this action to create a new FIFO queue in Amazon SQS.
Enter the following fields or select using smart values:
Queue name: Enter a name for the new queue (must end with .fifo).
Delay seconds: Enter the delivery delay for all messages.
Maximum message size: Enter the maximum message size in bytes.
Message retention period: Enter the retention period in seconds.
Content based deduplication: Enable content-based deduplication.
Deduplication scope: Enter messageGroup or queue.
FIFO throughput limit: Enter perQueue or perMessageGroupId.
Create standard queue in Amazon SQS
You can use this action to create a new standard queue in Amazon SQS.
Enter the following fields or select using smart values:
Queue name: Enter a name for the new queue.
Delay seconds: Enter the delivery delay for all messages.
Maximum message size: Enter the maximum message size in bytes.
Message retention period: Enter the retention period in seconds.
SQS managed SSE enabled: Enable server-side encryption.
KMS master key ID: Enter the KMS key ID for encryption.
Delete queue in Amazon SQS
You can use this action to delete a queue from Amazon SQS.
Enter the following fields or select using smart values:
Queue URL: Enter the URL of the queue to delete.
Purge queue in Amazon SQS
You can use this action to remove all messages from a queue in Amazon SQS.
Enter the following fields or select using smart values:
Queue URL: Enter the URL of the queue to purge.
List queues in Amazon SQS
You can use this action to list all queues in Amazon SQS.
Enter the following fields or select using smart values:
Queue name prefix: Enter a prefix to filter queue names.
Max results: Enter the maximum number of results to return.
Amazon VPC
List security groups in Amazon VPC
You can use this action to list security groups in Amazon VPC.
Enter the following fields or select using smart values:
Group IDs: Enter one or more security group IDs, separated by commas.
Group names: Enter one or more security group names, separated by commas.
Create subnet in Amazon VPC
You can use this action to create a new subnet in Amazon VPC.
Enter the following fields or select using smart values:
VPC ID: Enter the ID of the VPC.
CIDR block: Enter the IPv4 network range in CIDR notation.
IPv6 CIDR block: Enter the IPv6 network range in CIDR notation.
Availability zone: Enter the Availability Zone or Local Zone.
Availability zone ID: Enter the AZ ID or LAZ ID.
IPv6 native: Select to create an IPv6-only subnet.
Outpost ARN: Enter the ARN of the Outpost.
Delete subnet from Amazon VPC
You can use this action to delete a subnet from Amazon VPC.
Enter the following fields or select using smart values:
Subnet ID: Enter the ID of the subnet.
List internet gateways in Amazon VPC
You can use this action to list internet gateways in Amazon VPC.
Enter the following fields or select using smart values:
Internet gateway IDs: Enter one or more internet gateway IDs, separated by commas.
List NAT gateways in Amazon VPC
You can use this action to list NAT gateways in Amazon VPC.
Enter the following fields or select using smart values:
NAT gateway IDs: Enter one or more NAT gateway IDs, separated by commas.
List route tables in Amazon VPC
You can use this action to list route tables in Amazon VPC.
Enter the following fields or select using smart values:
Route table IDs: Enter one or more route table IDs, separated by commas.
List subnets in Amazon VPC
You can use this action to list subnets in Amazon VPC.
Enter the following fields or select using smart values:
Subnet IDs: Enter one or more subnet IDs, separated by commas.
List VPN gateways in Amazon VPC
You can use this action to list VPN gateways in Amazon VPC.
Enter the following fields or select using smart values:
VPN gateway IDs: Enter one or more VPN gateway IDs, separated by commas.
List VPC peering connections in Amazon VPC
You can use this action to list VPC peering connections in Amazon VPC.
Enter the following fields or select using smart values:
VPC peering connection IDs: Enter one or more VPC peering connection IDs, separated by commas.
Amazon EBS
Attach volume in Amazon EBS
You can use this action to attach an Amazon EBS volume to an EC2 instance.
Enter the following fields or select using smart values:
Device: Enter the device name (for example, /dev/sdh or xvdh).
Instance ID: Enter the ID of the instance.
Volume ID: Enter the ID of the EBS volume.
Detach volume from Amazon EBS
You can use this action to detach an Amazon EBS volume from an EC2 instance.
Enter the following fields or select using smart values:
Device: Enter the device name.
Instance ID: Enter the ID of the instance.
Volume ID: Enter the ID of the volume.
Create snapshot in Amazon EBS
You can use this action to create a snapshot of an Amazon EBS volume.
Enter the following fields or select using smart values:
Location: Enter the location for the snapshot (regional or local).
Description: Enter a description for the snapshot.
Volume ID: Enter the ID of the EBS volume.
Delete snapshot from Amazon EBS
You can use this action to delete a snapshot from Amazon EBS.
Enter the following fields or select using smart values:
Snapshot ID: Enter the ID of the EBS snapshot.
Create volume in Amazon EBS
You can use this action to create a new Amazon EBS volume.
Enter the following fields or select using smart values:
Snapshot ID: Enter the snapshot ID to create the volume from.
Size: Enter the size of the volume in GiBs.
Volume type: Enter the volume type (gp2, gp3, io1, io2, st1, sc1, standard).
Availability zone: Enter the Availability Zone for the volume.
Delete volume from Amazon EBS
You can use this action to delete an Amazon EBS volume.
Enter the following fields or select using smart values:
Volume ID: Enter the ID of the volume.
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