Use automation components in a rule

Automation removes the need to perform manual, repetitive tasks by allowing your teams to automate their processes and workflows. With our simple rule builder, you can configure powerful automation rules to handle even the most complex scenarios.

Rules allow you to automate actions within your system based on criteria that you set. Automation rules are made up of components:

Trigger components

Every rule starts with a trigger. They kick off the execution of your rules. Triggers will listen for events in your Atlassian Cloud product, such as when a comment is added.

View available triggers in Jira Cloud or Confluence Cloud

Action components

Actions are the doers of your rule. They allow you to automate tasks and make changes within your site. They allow you to perform many tasks, such as editing an issue, sending a notification, or creating a Confluence page.

View available actions in Jira Cloud or Confluence Cloud

Condition components

Conditions allow you to narrow the scope of your rule. They must be met for your rule to continue running. For example, you can set up your rule to only escalate an issue if it is high priority.

Where a condition is added on the rule will affect how it works:

Conditions added to a trigger

Add criteria to an entire rule that can filter which triggers continue your automation. This is especially relevant if using advanced components, where all other components will be automatically wrapped in a rule group. For example:

• Trigger: Work item created

• Condition on trigger: The assignee of the work item is empty.

• Result: The rule only runs for work items created without an assignee.

Conditions added to a rule group

Add criteria to determine if the rule continues running just for the components in a rule group. Only applies when using advanced components.

View available conditions in Jira Cloud or Confluence Cloud

Branch components

Branches allow you to create a separate execution path of your rule. They enable the potential to perform multiple actions or conditions.

View available branches in Jira Cloud or Confluence Cloud

Advanced components

Advanced components boost the power of your rule by automating multiple related processes from a single rule.

View available advanced components