Jira Service Management is getting a new navigation

We’re in the process of rolling out these changes and the documentation may not match your experience. Bear with us while we update it to reflect the new changes. More about navigating the new Jira

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Update information on a work item

Even though your customers try their best to give you enough information to resolve their requests, you may still need to update them. Circumstances can change as you work, or internal fields only visible to your service project team may need to be added.

Update work item details

  1. 作業項目を開きます。

  2. 更新するフィールドを選択します。

  3. フィールドに変更を加えます。

You don’t need to press save when you edit work item details, as whatever you enter is saved as soon as you click or tap away from a field (unless you press escape to discard a change).

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