Restrict workflows based on user groups
In Jira Cloud, you have the option of configuring workflow transitions so that only certain people can use them.
For example, let’s say you have a workflow with the statuses To do, In progress, QA, and Done, but you want to make sure that only people in the QA team can transition work items from QA to Done. You can configure the QA → Done transition so that only people in the QA team can do this.
This page is for company-managed projects
To check whether your project is team-managed or company-managed, select More actions (•••) next to the project name in either the header or the sidebar. At the bottom of the menu that opens, your project details will be shown.
More about the difference between company-managed and team-managed projects.
You must have the following to do the things described on this page:
Role: App admin
Permission: Administer projects
Access your workflow
From a company-managed project:
Select Settings (), then Work items.
Select Workflows, then find the workflow you want to update. Select More (•••), then Edit to open a diagram of your workflow in the workflow editor.
From a team-managed project:
Go to Project settings, then Work types, and select a work type.
Select Edit workflow.
Configure workflow transitions based on user groups
Select the transition you want to configure (the arrow between two statuses).
Select Add () next to Rules in the details panel.
Select Restrict who can move a work item, then Select.
In the Restrict to dropdown, select Groups.
Chose the group(s) to restrict who can move the issue. Select Add.
Select Update workflow to save your changes. Doing so will update all projects that use this workflow.
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