What are work item screens in Jira?
Screens allow you to choose which fields are displayed on work items at different stages of your workflow. For example, you might want to remove fields when a work item transitions from a To do status to In progress. This customizability helps you adapt Jira to how your organization works. More about workflows in Jira
To make sure that users in your site can work the in way you’re setting up your site, check that:
the fields you want to add to a screen are part of the project's field configuration scheme and
users have permission to view and edit the fields
You can see all of your screens, as well as edit them or create a new one, by navigating to the Jira admin panel using the icon in the top nav and selecting Screens.
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