Jira Service Management is getting a new navigation

We’re in the process of rolling out these changes and the documentation may not match your experience. Bear with us while we update it to reflect the new changes. More about navigating the new Jira

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Accept the invitation to join your service project team

Your admin has invited you to join the service project team as an agent. That means you’ll be part of a team that resolves requests for your customers.

To accept your invitation:

  1. Go to your email client and log in with the email your admin invited you with.

  2. Find your invitation email, which includes the name of the admin who invited you.

  3. Click Join them now and set up your Atlassian account.

  4. Follow the steps to create an Atlassian account, if you don’t already have one.

You can use a single Atlassian account for all Atlassian apps that you use. This helps you track everything in one place. Learn more about Atlassian account.

Still need help?

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