Customize your help centers
Learn about the options you have for customizing your help centers.
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Customize your help centers and portals
Customers go to your help centers and portals to request help. By customizing your help centers and portals, you can ensure that your customers see all relevant information they need at the right places, while delivering a consistent brand experience.
Customize a portal
Each service project has its own portal which you can customize to fit your organization's brand.
Brand your help centers
Customize the look and feel of your help centers to match your company’s branding.
Add a login message in a help center
Guide your customers to access your help centers seamlessly with a login message.
Add an announcement to a help center or portal
Learn how to add an announcement to display to your customers who visit your help centers and portals.
Curate content in a help center
Organize content in your help center to make it easier for customers to find what they need.
Group help content in your portal
Organize content in your portal to make it easier for customers to find what they need.
Edit the home page of a help center
Edit the home page in a help center to let customers quickly find what they’re looking for.
Create and manage landing pages in a help center
Create visually appealing and carefully curated landing pages for different audiences in help centers.
Edit page layouts in a help center
Edit the layout of the home page and landing pages in a help center
Create and manage topics in a help center
Use topics to group request forms, knowledge base articles, and external resources from across portals.
Customize your customers' requests list
Choose which columns your customers see when they view their requests list.
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