Jira Service Management is getting a new navigation

We’re in the process of rolling out these changes and the documentation may not match your experience. Bear with us while we update it to reflect the new changes. More about navigating the new Jira

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Approve or decline a request on a work item

Some requests require approvers for a work item to progress or be resolved. For example, a purchase request might require someone’s approval for the purchase to be permitted. If you’re set as an approver, you can approve or decline it from the work item view.

Approve or decline a request

  1. Open a work item.

  2. Find the This requires your approval panel.

  3. Approve or Decline the request.

 

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