Jira Service Management is getting a new navigation

We’re in the process of rolling out these changes and the documentation may not match your experience. Bear with us while we update it to reflect the new changes. More about navigating the new Jira

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Disconnect a service

Changes to Free and Standard plans in Jira Service Management

As of October 16, 2024, change management for Jira Service Management will move from Standard to Premium plans. After this point, only Premium and Enterprise plans will have access to this feature.

Existing service projects in Free and Standard plans will continue to support existing request types and work types. Read more about the plan changes.

If your business requirements change and you no longer wish to track deployments to a service, simply disconnect the service.

To disconnect a service:

  1. From your service project, select Project settings, then Operations, then Change management..

  2. Find the connected service name > Disconnect.

Once disconnected, deployments to this service will no longer be recorded automatically in Jira Service Management.

 

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