Check out your queues
Learn how to navigate to your queues – the place where you'll view, triage, and assign requests.
Jira Service Management is getting a new navigation
We’re in the process of rolling out these changes and the documentation may not match your experience. Bear with us while we update it to reflect the new changes. More about navigating the new Jira
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Learn the tools to work on customer requests
See where you work and the tools you use to help customers.
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