Manage translations for custom content

You can add custom translations to your service project to enhance your customer’s experience. Custom content may include translations of request type labels, messages in your portal, and customer notifications.

To review or update custom language translations:

1. Next to your project’s name in the sidebar, select More actions (•••), then Project settings.

2. Select Language support.

3. Select the language of your choice from the list.

4. Review or update the translations for that language.

5. Select Save.

We group your customer-facing content into sections. Use the service project sidebar to jump between these sections. For most sections, the service project’s default language appears in the left column and the translated text appears in the right.