Jira Service Management is getting a new navigation

We’re in the process of rolling out these changes and the documentation may not match your experience. Bear with us while we update it to reflect the new changes. More about navigating the new Jira

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Star your favourite queues

Starring a queue helps you handpick your favourite queues and access them quickly from your service project. Starred queues appear only in your view and won’t impact your team’s work.

You can star your favourite queues in two ways:

  1. From your project, select Queues.

  2. Under the Other section, hover on the queue of your choice and select the star icon .

  3. The queue appears in the Starred section.

To unstar the queue, select the star icon again.

Get to your starred queues in Your work

To view your starred queues in Your work:

  1. Select Your work in the Jira Service Management global navigation. The starred queues and projects are grouped together under the Starred tab.

 

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