Jira Service Management is getting a new navigation

We’re in the process of rolling out these changes and the documentation may not match your experience. Bear with us while we update it to reflect the new changes. More about navigating the new Jira

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View team member licenses

When a Jira administrator adds a new agent to the project, the agent is also assigned a Jira Service Management license and added to the service-project-users license group.

You must be a Jira administrator to view licenses of team members.

To view what license or group a user belongs to:

  1. Select Settings (), then User management.

  2. Select a user on the Users page.

  3. Under Groups, check what licenses the user has.

To find the number of users that are under the service-project-users group:

  1. Select Settings (), then User management.

  2. Select Groups on the left-hand menu.

  3. Select service-project-users group.

  4. Check the number of users under this group under Group members.

Learn more about exporting users from a site.

This page applies to company-managed projects only.

Read more about the difference between company-managed and team-managed projects.

 

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